Returns & Exchanges

At Fleshlight Official Store, we stand by the quality of our products and offer a 30-day return window for items in their original, unworn, and unwashed condition. Please ensure all tags remain attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the pre-paid shipping label provided via email and securely package your items in their original box.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for reference during transit.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.