Frequently Asked Questions
Your guide to shopping with confidence at Fleshlight Official.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
Due to the intimate nature of our products, we cannot accept returns once the security seal has been broken or the product has been used. Unopened items in original packaging can be returned within 30 days.
Will the packaging be discreet?
Yes. All orders are shipped in plain, unmarked cardboard boxes with a generic return address to ensure your privacy is fully protected.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure payments via PayPal.
How do I clean and maintain my product?
We recommend cleaning your items with warm water and our specialized cleaning spray after every use. Ensure the product is completely dry before storing it in a cool, dry place.
Are your materials skin-safe?
Absolutely. All our products are manufactured using high-quality, non-porous, and body-safe materials that are rigorously tested for safety and durability.